Home Presence Honor Pledge

It is our pledge to Honor our clients by:

  • Putting our clients at the center of everything we do.
  • Serving our clients as if they were members of our own family.
  • Delivering our services with a positive, professional, and helpful attitude.
  • Treating all of our clients with respect, fairness, dignity, and nondiscrimination.
  • Providing knowledgeable answers to our clients' questions and resolving issues promptly and accurately – within 24 hours if possible.
  • Seeking out feedback from our clients and taking meaningful action based on their suggestions or concerns.
  • Thanking and acknowledging our clients - we never take our clients for granted. 
  • Practicing continuous improvement,  both individually and as an organization

We make this pledge to you.

 

Sincerely, 

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